Process
A clear process for websites, automations, AI receptionists and website support, from first conversation through to delivery and improvement.
Discovery
We understand the business, the current online presence, how customers make contact, what gets missed and what needs to work better.
Direction
We agree the main route. That may be a new website, a lead recovery system, an AI receptionist, ongoing support or a joined-up digital setup.
Content
We gather and organise what is needed: services, offers, photos, reviews, contact details, FAQs, enquiry questions, scripts and business rules.
Build
We build the chosen solution. That could mean website pages, forms, call-to-action routes, follow-up messages, AI receptionist flows or support changes.
Check
We test the real journey before delivery, including mobile layout, links, forms, email routing, automation triggers, enquiry wording and handover details.
Delivery
We launch, hand over or activate the work clearly. After that, Indax can support updates, new pages, system changes and practical improvements.