Privacy
Policy
How Indax collects, uses and protects information provided through this website.
1. Who we are
Indax, operating from Manchester, Greater Manchester, is the data controller for information collected through this website and contact form. Contact us at team@indax.co.uk.
2. What we collect and why
| Purpose | Information and lawful basis |
|---|---|
| Answer enquiries and prepare quotes or proposals. | Name, email, business name, selected service, message and correspondence. We rely on steps requested before a contract and our legitimate interest in responding to business enquiries. |
| Provide services and manage client relationships. | Project communications, requirements and administration records. We rely on performance of a contract. |
| Secure and operate the website. | Session identifiers, timestamps and server or security logs, which may include IP address, browser, device and request information. We rely on legitimate interests in security, spam prevention and troubleshooting. |
| Meet legal and accounting duties. | Contracts, invoices and relevant business records. We rely on legal obligations and legitimate interests in keeping appropriate records. |
Please do not send passwords, payment-card details, special-category information or unnecessary confidential data through the contact form.
3. Sharing and transfers
We share information only where needed to operate the website, communicate with you, provide services or comply with law. Current providers include Hostinger for website hosting and Google Workspace for business email. Some providers may process information outside the UK using recognised safeguards.
4. Retention and security
Enquiries that do not become client work are normally deleted or anonymised within 12 months. Client, contract and accounting records may be kept for up to six years where required. We use reasonable technical and organisational measures to protect information.
5. Your rights
You may have rights to access, correct, erase, restrict or object to processing, and to data portability where applicable. Contact team@indax.co.uk. You may also complain to the UK Information Commissioner's Office.
6. Updates
We may update this notice when our services or legal obligations change. The latest version will remain available on this website.